Frequently Asked Questions
Everything you need to know about your Kaku Kayak shopping experience.
How long does shipping take?
Standard domestic shipping typically takes 3-5 business days, while international orders may take 7-14 business days depending on your location.
What is your return policy?
We offer a 30-day return policy on all unworn items with original tags attached. Simply visit our returns portal to start your exchange or refund process.
How do I determine my size?
Each product page features a detailed size guide. We recommend measuring a similar garment you own to compare against our measurements for the perfect fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options like Klarna and Afterpay.
Are your materials sustainably sourced?
Yes, we prioritize eco-friendly fabrics and ethical manufacturing processes to ensure our fashion footprint is as light as possible.
Can I modify or cancel my order after it's placed?
Orders are processed quickly, but we allow modifications or cancellations within 60 minutes of purchase. Please contact our support team immediately for assistance.